Service Contacts

Technical Support

P: 330-963-5401
gedsupport@gedusa.com

Software Support

P: 330-963-5401
software@gedusa.com

Sparklike Calibration Lab

P: 440-600-8534
sparklike@gedusa.com

To obtain a quote, equipment or software literature and/or contact your GED Sales Representative directly, please complete the form listed below.  You will receive a response in no more than 24 hours from the time of your request.

Headquarters

31100 Diamond Parkway
Glenwillow, Ohio 44139
P: 330-963-5401
F: 216-539-0677
Hours: Mon-Fri, 8AM – 5PM

Connect with our team

Executive Management

President & CEO
Image of Steve Lang
Steve Lang
O: 440-600-8493
Vice President, Finance
Image of Heather Cullion
Heather Cullion
O: 440-600-8491
Vice President, Operations
Image of Kevin Felix
Kevin Felix
O: 440-600-8550
Executive Vice President of Engineering and R&D
Image of Tim McGlinchy
Tim McGlinchy
O: 440-600-8584
Vice President, Sales
Image of S. Joseph Shaheen
S. Joseph Shaheen
O: 440-600-8604
Vice President, Marketing
Image of John C. Moore
John C. Moore
O: 440-600-8533
LinkedIn

Sales

Vice President, Sales
Image of S. Joseph Shaheen
S. Joseph Shaheen
O: 440-600-8604
Product / Sales Coordinator
Image of Michelle Murray
Michelle Murray
O: 440-600-8605
Eastern Region Sales Manager
Image of John Conrad
John Conrad
M: 330-730-6159
Midwest Region Sales Manager
Image of Tom Calcei
Tom Calcei
O: 440-600-8601
M: 330-256-8042
Software Application Specialist
Image of Scott Claridge
Scott Claridge
O: 330-963-5401
Southern Region Sales Manager
Image of Greg Frasher
Greg Frasher
O: 440-600-8602
M: 330-807-2407
Western Region Sales Manager
Image of Bill Perry
Bill Perry
O: 440-600-8613
M: 330-730-3224

Marketing

Vice President, Marketing
Image of John C. Moore
John C. Moore
O: 440-600-8533
LinkedIn
Product Marketing Manager – IG
Image of Ash Hussein
Ash Hussein
O: 440-600-8532
Marketing Communications Coordinator
Image of Derrick Pocock
Derrick Pocock
O: 440-600-8496

Training

TRAINING MANAGER
Image of Ken Collier
Ken Collier
O: 440-600-8503

Service

DIRECTOR OF CUSTOMER SERVICE
Image of Brad Duguay
Brad Duguay
O: 440-600-8500
FIELD SERVICE MANAGER
Image of Jerry Schneider
Jerry Schneider
O: 440-600-8501
FIELD SERVICES COORDINATOR
Image of Monica Westover
Monica Westover
O: 440-600-8502
FIELD SERVICE TECHNICIAN – VINYL
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Ken Kader
O: 330-963-5401
FIELD SERVICE TECHNICIAN
Image of Charlie Tilker
Charlie Tilker
O: 330-963-5401
FIELD SERVICE TECHNICIAN
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Phil Kirby
O: 330-963-5401
FIELD SERVICE TECHNICIAN
Image of Nate Brazile
Nate Brazile
O: 330-963-5401
FIELD SERVICE TECHNICIAN
Image of Joe Tyus
Joe Tyus
O: 330-963-5401
FIELD SERVICE TECHNICIAN – IG
Image of John Robertson
John Robertson
O: 330-963-5401
FIELD SERVICE TECHNICIAN – IG
Image of Greg LaMarsh
Greg LaMarsh
O: 330-963-5401
FIELD SERVICE TECHNICIAN – VINYL
Image of Larry Breen
Larry Breen
O: 330-963-5401

Technical Support

TECHNICAL SUPPORT MANAGER
Image of Joe Kotowski
Joe Kotowski
O: 330-963-5401
TECHNICAL SUPPORT REPRESENTATIVE
Image of Ted Sollers
Ted Sollers
O: 330-963-5401
TECHNICAL SUPPORT REPRESENTATIVE
Image of Bryan G. Morris
Bryan G. Morris
O: 330-963-5401
TECHNICAL SUPPORT REPRESENTATIVE
Image of Elliott Hart
Elliott Hart
O: 330-963-5401

Software Support

SOFTWARE R&D MANAGER
Image of Anthony B. DiFiore
Anthony B. DiFiore
O: 330-963-5401
SOFTWARE SUPPORT TECHNICIAN
Image of Aaron Gibson
Aaron Gibson
O: 330-963-5401
SOFTWARE APPLICATION SPECIALIST
Image of Spencer Lazar
Spencer Lazar
O: 330-963-5401
SOFTWARE SUPPORT TECHNICIAN
Image of Josh Lazarevich
Josh Lazarevich
O: 330-963-5401
SOFTWARE SUPPORT TECHNICIAN
Image of Chris Smith
Chris Smith
O: 330-963-5401

Sparklike Support

CALIBRATION TECHNICIAN
Image of Aaron Brasdovich
Aaron Brasdovich
O: 440-600-8534