At GED, our vision is to collaborate with our customers and provide support in all integral components of the manufacturing cycle. Your success in making excellent quality products, with the shortest lead time and lowest cost possible, is our shared objective. With more than 30 years of experience, GED understands the industry challenges and is looking forward to extending its commitment to your success with the introduction of the GED IG Expert Team – part of our Value-Added Services.

Introducing the GED IG Expert Team

THE IG EXPERT TEAM CAN BE CONSULTED REMOTELY AS WELL AS CONDUCT PLANNED ON-SITE VISITS TO CLOSELY REVIEW THE PRODUCTION PROCESS AND PROVIDE RECOMMENDATIONS THAT WILL ASSIST IN ACHIEVING THE FOLLOWING:

  • Maximize machinery uptime
  • Optimize over all IG product quality
  • Improve IG production capacity
  • Minimize material waste
  • Systemically meet IG certification standards
  • Assist in systems thermal modeling and facilitate comparative product cost analysis
  • Share industry best practices

Included Services

Thermal Modeling

GED will assist you in developing your particular IGU/window configurations.

Replacement parts

Get suggestions on GED certified OEM replacement parts to keep your equipment functioning at peak performance.

Training

Need help with preventative maintenance and best practices for your GED machines? Schedule a visit from an IG Expert to receive training as part of our value-added services.

How it works

1. Submit a Request

Contact our IG Expert Team for an IG Quality Test Kit (GED Part Number ######) to help you understand the health and productivity levels and product quality of your GED machine.

2. Perform Tests

Use the contents of the kit to run diagnostics and tests on your GED machine, as well as the products produced on your machine, according to the kit directions.

3. Record Your Data

Use the data tables and worksheets included in the kit to document the test results.

4. Repackage & Send

Pack up the testing tools from the kit along with your completed data tables and worksheets, then ship the entire kit back to GED.

5. Analytics & Review

GED IG Experts analyze your test results and worksheets and build a customized plan according to your findings. The plan will include content such as:
- Recommendations for training on your GED machine
- Specific production best practices to ensure a consistent, quality product
- Suggestions for replacing machine parts
- Preventative maintenance plans

Contact a team member

The IG Expert Team can be consulted remotely as well as conduct planned on-site visits to closely review the production process and provide recommendations that will assist in achieving your IG manufacturing goals.

To schedule your appointment now please contact us at 330-963-5401 or IGUTeam@gedusa.com.