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Service

Director of Customer Service

Brad Duguay

O: 440-600-8500
Field Service Manager
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Duane Klinzing

O: 440-600-8501
Field Services Coordinator
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Monica Westover

O: 440-600-8502
Field Service Technician - Vinyl

Ken Kader

O: 330-963-5401
Field Service Technician - IG

Rodney Zimmerman

O: 330-963-5401
Field Service Technician
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Charlie Tilker

O: 330-963-5401
Field Service Technician - IG
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John Robertson

O: 330-963-5401
Field Service Technician - IG
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Greg LaMarsh

O: 330-963-5401
Field Service Technician - Vinyl

Larry Breen

O: 330-963-5401

Technical Support

Technical Support Manager
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Joe Kotowski

O: 330-963-5401
Technical Support Representative
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Ted Sollers

O: 330-963-5401
Technical Support Representative
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Bryan G. Morris

O: 330-963-5401
Technical Support Representative
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Elliott Hart

O: 330-963-5401

Software Support

Software R&D Manager
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Anthony B. DiFiore

O: 330-963-5401
Software Support Technician
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Aaron Gibson

O: 330-963-5401
Software Application Specialist
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Spencer Lazar

O: 330-963-5401
Software Support Technician

Josh Lazarevich

O: 330-963-5401
Software Support Technician

Allen Davis

O: 330-963-5401

Training

Training Manager
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Ken Collier

IG Experts Team

IG Technology Engineer
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Ashraf Hussein

O: 440-600-8532
IGUTeam@gedusa.com