Twinsburg, OH ⎯ February 1, 2002 | GED, Inc. announces that effective January 1, 2002 its Sales, Field Service, Training, Technical Phone and Software Support associates are now co-located in a single customer-focused facility. John Ovsek, Vice President of Sales & Service is managing the new customer service organization to ensure that first rate service is the prime focus of these departments. According to Ovsek, “We are looking forward to improving service to our customers by better focusing our efforts throughout both Sales and Service. Our goals of speed, accuracy and response in assisting our customers can be better addressed through this single front.” Customers calling for Sales or Service will be able to take advantage of the exclusive customer service phone line at (330) 963-5401. “Customers will receive personal attention from the moment the phone is answered,” adds Ovsek.
Combining these departments in one location has enabled GED to move and consolidate its other functions and corporate offices into its newest facility. All mail should be sent to the corporate address at 9280 Dutton Drive, Twinsburg, Ohio 44087-1967. The corporate phone number remains (330) 425-3876, and GED can be contacted anytime via our web site, gedusa.com.