We want our customers to have access to the best parts available to keep their insulating glass and window production running efficiently at all times.  That’s why we hold our customer service to such high standards.  Order parts for your GED systems while receiving equipment support and upgrade information.

Looking to shop certified GED parts & consumables online? Visit the new GED Store. The GED Store is open 24 hours, 7 days a week, 365 days a year.


You can also contact GED Technical Support to order parts by phone at 330-963-5401. Phone tech support hours:

Standard Support Hours: Monday-Friday: 8:00 A.M. – 5:00 P.M. (EST)

Emergency After-Hours Support: Monday – Friday: 5:00 P.M. – 9:00 P.M. (EST)

Saturday, Sunday & Holidays: 8:00 A.M. – 5:00 P.M. (EST)

Getting Started

Get the list of current GED kits and parts that are beneficial in adjusting, converting and/or upgrading your equipment, all to the benefit of enhanced performance. Included in this list you’ll find information on one or more of the following:

  • Cutting & Miscellaneous Kits
  • Extruder Kits
  • Hot Melt Pump Kits
  • Intercept Spacer Kits
  • Intercept ULTRA Kits
  • Loader Kits
  • Muntin & Screen Machine Kits
  • Oven Kits
  • Washer Kits

See the current Kit Offerings

GED Equipment Parts and Kits Available Now:  Motor Kits

Spacer Specification Resources

Improve Intercept® spacer quality by learning which parts and kits should be ordered with your GED equipment. Click the links below to download these helpful documents.

Intercept Spacer Frame Raw Material Specs

Intercept Spacer Frame Finished Quality Specs

SmartExtruder Spacer Cooling System Install Specs